Privacy Policy

Last updated: April 9, 2026

1. Introduction

mytellme.app ("the Service") is operated by Léo Blouin, a sole trader (micro-entreprise) registered under SIRET 94910538100022, based at 7 rue Léonard De Vinci, 35220 Saint-Jean-sur-Vilaine, France ("we", "us", "our").

This Privacy Policy explains what personal data we collect, why, how long we keep it, and what rights you have under the General Data Protection Regulation (GDPR — EU 2016/679) and the French Data Protection Act (loi Informatique et Libertés).

2. Data We Collect

2.1 Account holders (registered users)

When you create an account, we collect through our authentication provider Clerk:

  • Email address
  • Name (if provided)
  • Authentication tokens and session data
  • Subscription status and billing identifiers (via LemonSqueezy)

2.2 Survey respondents

When someone submits a testimonial through a public survey link, we may collect:

  • A rating (stars, emoji, or thumbs)
  • A written comment
  • A video recording (uploaded to Cloudinary)
  • Optional identity fields: name, email address, company, job title — only if the survey creator has enabled them

Respondents do not need to create an account to submit a testimonial.

2.3 Analytics data

We operate a lightweight, self-hosted analytics system. When a page is visited, we record the page URL, timestamp, and a one-way hash (SHA-256) of the visitor's IP address. The raw IP address is never stored. This data is used solely to understand aggregate traffic and is not linked to any individual user profile.

3. Legal Bases for Processing

Contract performance (Art. 6(1)(b) GDPR): Processing your account and billing data to provide and manage the Service.

Legitimate interests (Art. 6(1)(f) GDPR): Operating our self-hosted analytics (hashed IP, page, timestamp) to monitor the health and usage of the Service.

Consent (Art. 6(1)(a) GDPR): Processing testimonial content and any optional identity information submitted by survey respondents, who provide this data voluntarily.

4. How We Use Your Data

  • To create and manage your account and authenticate you securely.
  • To process payments and manage your subscription.
  • To send transactional emails (new response notifications, account-related emails).
  • To display testimonials on your Wall of Love page.
  • To measure aggregate site traffic via anonymised analytics.

We do not sell your data, share it with advertisers, or use it for any purpose beyond operating the Service.

5. Data Retention

Account data: Retained for the duration of your account and deleted within 3 years of account closure.

Testimonials and survey responses: Retained as long as the associated account exists, then deleted within 3 years of account closure.

Analytics data (hashed IP + page + timestamp): Retained for up to 3 years.

Billing records: Retained for 10 years as required by French accounting law.

6. Sub-processors and Third Parties

We use the following third-party services to operate mytellme.app. Each acts as a data processor on our behalf:

Vercel Inc.

Application hosting and deliveryUnited States Privacy policy

Neon (The Neon Authors)

Serverless PostgreSQL databaseUnited States Privacy policy

Clerk Inc.

User authentication and session managementUnited States Privacy policy

Cloudinary Ltd.

Video storage and deliveryUnited States Privacy policy

LemonSqueezy (Lemon Squeezy, LLC)

Payment processing and subscription managementUnited States Privacy policy

Resend (Resend Inc.)

Transactional email deliveryUnited States Privacy policy

All sub-processors based in the United States provide appropriate safeguards for international data transfers through Standard Contractual Clauses (SCCs) as required by GDPR Chapter V.

7. Cookies

We use only technically necessary cookies — primarily session and authentication cookies set by Clerk. No advertising or tracking cookies are used.

You can configure your browser to refuse cookies at any time. Doing so may prevent you from signing in to the Service.

8. Your Rights

Under the GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Rectify inaccurate or incomplete data.
  • Erase your data ("right to be forgotten").
  • Restrict processing in certain circumstances.
  • Portability — receive your data in a structured, machine-readable format.
  • Object to processing based on legitimate interests.

To exercise any of these rights, contact us at leoblouinpro@gmail.com. We will respond within 30 days.

You also have the right to lodge a complaint with the French data protection authority, the CNIL: cnil.fr

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will always reflect the most recent version. Significant changes will be communicated by email to registered users.

10. Contact

For any questions about this Privacy Policy or how we handle your data:

Léo Blouin

7 rue Léonard De Vinci, 35220 Saint-Jean-sur-Vilaine, France

leoblouinpro@gmail.com